Terms of service

Welcome to our store. By accessing our website and placing an order, you agree to the following terms and conditions.

Order Processing
All products are carefully inspected to ensure high quality and are safe for pets such as dogs and cats.

Fulfillment & Shipping

Handling time: 2–3 business days
Production time: Up to 5 business days
Delivery time varies depending on location and shipping method

Customer Responsibility
Customers are responsible for providing accurate information at checkout, including:

Full name
Shipping address
Product selections (size, color, design)

We are not responsible for orders affected by incorrect information provided by the customer.

Order Cancellations
Orders cannot be canceled once production has started. Most orders enter production within a few hours of purchase.

Intellectual Property
All content on this website, including designs, images, text, and branding, is the exclusive property of our company and may not be copied or reproduced without permission.

Limitation of Liability
We are not responsible for delays or issues caused by:

Courier services
Customs processing
Weather conditions
Peak holiday seasons

We only guarantee refunds for orders that are not delivered within our 14 days delivery policy.

By using our website and placing an order, you acknowledge and agree to these terms.