Shipping policy

Thank you for choosing our store. Below is our shipping policy to ensure transparency and clarity.

Processing & Handling Time
Each order is processed as follows:

2–3 business days for handling
Up to 5 additional business days for production

Shipping Time
Once shipped, delivery typically takes:

7–15 business days, depending on your location and shipping carrier

Shipping Delays
Delays may occur due to:

High demand or peak seasons
Courier service delays
Customs clearance
Weather conditions

We are not responsible for delays caused by external factors.

Tracking Information
A tracking number will be provided via email once your order has been shipped. Please allow 1–3 business days for tracking updates to appear.

Lost or Missing Packages
If your order has not been delivered within 14 days of shipment, you are eligible for:

A full refund, or
A free replacement

Please contact our support team for assistance.

Customer Responsibility
Customers must ensure that all shipping and order details are correct at checkout. We are not responsible for delivery issues caused by incorrect information.