Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to processing and delivering your order as quickly and efficiently as possible.
Shipping Locations
We currently ship within the United States only. At this time, we do not offer international shipping.
Order Processing
Orders are typically processed within 2–3 business days.
Some products may require additional production time of up to 5 business days before they are ready for shipment.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Time
After your order ships, delivery typically takes 7–15 business days, depending on your location and the shipping carrier.
Please note that delivery times are estimates and may vary.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and the items in your order, unless a free shipping promotion applies.
Tracking Your Order
A tracking number will be emailed to you once your order has been shipped. Please allow 1–3 business days for the tracking information to become active.
Shipping Delays
While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:
- High order volumes or peak shopping seasons
- Carrier or courier service delays
- Customs inspections or clearance (if applicable)
- Severe weather or natural events
We appreciate your patience and understanding in these situations.
Lost or Undelivered Packages
If your order has not been delivered within 14 days after shipment, please contact our customer support team.
Depending on the circumstances, you may be eligible for:
- A full refund, or
- A free replacement
Our team will investigate the issue and provide the best possible resolution.
Customer Responsibility
Please ensure that your shipping address and contact information are accurate before placing your order. We are not responsible for delivery issues, delays, or additional shipping charges resulting from incorrect or incomplete information provided at checkout.
If you have any questions about your order or our shipping policy, please contact our customer support team. We are always happy to assist you.