Refund policy

Thank you for shopping with us. Your satisfaction is important to us, and we strive to provide high-quality products and service.

Return Window
We accept returns within 14 days of delivery.

Refund Eligibility
You may request a full refund or a free replacement if any of the following conditions apply:

Your order has not been delivered within 14 days of the shipping date
Your item arrives damaged, defective, or with a production error
You received the wrong item

Non-Refundable Situations
Refunds or replacements are not available in the following cases:

Change of mind / no longer wanting the item
Incorrect size, color, or variant selected by the customer
An incorrect shipping address was provided at checkout
Shipping delays caused by couriers, customs, weather, or peak seasons (within the 30-day delivery window)

How to Request a Refund or Replacement
To request a refund or replacement, please get in touch with our support team within 7 days of receiving your item.

Include the following details:

Full name and order number
Clear photo or video showing the issue 

Our team will review your request and respond as quickly as possible.